Our Returns & Exchanges Policy are only applicable for regular-priced items purchased on our website: www.emgracingyou.com. Any EmgracingYou products purchased through third-parties are strictly not covered under our Returns and Exchanges Policy.
We offer return or exchange within 14 days from the date you receive your order. Any return/exchange after the 14 days will be strictly rejected. Please take note of the following exceptions to our Return/Exchange Policy.
- Sales and discounted items using discount codes/promotional codes, store credits, sale/flash sales and all accessories/bags are not eligible for return/exchange.
- Return/exchange items must be unworn/unwashed/unscented/unaltered with tags on and in original packaging to be eligible for return/exchange.
- Deliberate act/mishandling of our items thus causing damage in order to qualify for return/exchange.
- Tags/Labels are missing from our items; hence return/exchange are strictly not allowed regardless of reason.
- EmgracingYou reserve the rights to reject any items if it does not fulfil our Return/Exchange Policy.
- No Cash Refunds will be given under any circumstances